The Closet Lover Reviews
(Rated by 11 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.7
- Shipping & Delivery4.6
- Good Value4.3
- Return Policy4.8
- Customer Service4.0
Recent Customer Reviews (11)
Vern King
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Quirino Mazzi
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Zsa Zsa Boros
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Jade Cross
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Blaine Jones
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Belita Shishani
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Valerie McRae
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Loan Brown
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Christopher Conrad
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Elizabeth Young
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The Closet Lover Pricing
Sale Items
$15.45 - $34.95
Spring Sale 2024
$14.95+
Under $25 Section
under $25
Special Promotions
$10+
The Closet Lover Pros & Cons
Pros
1
Quality and Craftsmanship: The brand emphasizes quality, with hand-sewn buttons and careful manual folding and packing of apparel, reflecting a commitment to craftsmanship.
2
Affordable Pricing: The Closet Lover aims to deliver quality apparel at affordable prices, making fashion accessible to a wider audience.
3
Physical Store Presence: Besides online shopping, The Closet Lover has physical stores in Singapore, allowing customers to try on clothes and find their perfect fit.
4
Customer Engagement: The company actively seeks customer feedback and strives to improve based on it, showing responsiveness and a willingness to grow.
5
Fashionable and Trendy: Customers have praised the fashionability and style of the clothes offered.
6
Lovers Club Membership Program: Earn 10 points per dollar spent on regular purchases both online and in-store. Points can be redeemed for vouchers, merchandise, or perks from partner brands. Cashback rewards ranging from 1% up to 6% depending on membership tier. Exclusive perks such as early access to sales, free shipping allowances monthly, extended return periods for higher tiers. Birthday month bonus points and welcome kits for upgraded members.
7
Exclusive Deals & Discounts: Customers can choose between different discount options like $5 off or percentage discounts during promotions.
8
Versatile Fashion Pieces: Offers modern workwear options such as asymmetrical hem shirts that blend style with office appropriateness.
CONS
1
Mixed Customer Reviews: The brand has mixed reviews with an average rating around 2.9 to 4.0 stars out of 5, indicating inconsistency in customer satisfaction.
2
Customer Service Issues: Some customers have expressed dissatisfaction with certain staff members and aspects of customer service.
3
Operational Improvements Needed: The company acknowledges there is room for improvement in daily operations, quality, and style.
4
Negative Experiences: Some customers have publicly stated they would not buy from The Closet Lover again, suggesting issues with product or service quality for certain buyers.
The Closet Lover Features and Benefits
Features
Quality and Craftsmanship
The brand emphasizes quality, with hand-sewn buttons and careful manual folding and packing of apparel, reflecting a commitment to craftsmanship.
Affordable Pricing
Aims to deliver quality apparel at affordable prices, making fashion accessible to a wider audience.
Physical Store Presence
Has physical stores in Singapore, allowing customers to try on clothes and find their perfect fit.
Customer Engagement
Actively seeks customer feedback and strives to improve based on it, showing responsiveness and a willingness to grow.
Fashionable and Trendy
Customers have praised the fashionability and style of the clothes offered.
Fashion Brand with a Community Focus
Established in Singapore, known for its close-knit community approach, treating customers like family and aiming to accompany them through everyday moments and milestones.
Trendy and Feminine Apparel
Offers stylish clothing that reflects a charmingly feminine and fun personality, encouraging women to feel comfortable in their own skin while embracing diverse styles, shapes, and sizes.
Frequent New Collections
Updates its collection weekly with fresh, exclusive designs catering primarily to women’s fashion.
Multi-channel Presence
Operates online with worldwide shipping and has physical retail stores in Singapore (4 locations) and Malaysia (2 locations).
Quality & Attention to Detail
Emphasis on quality apparel with detailed craftsmanship ensures a wholesome shopping experience.
Lovers Club Membership Program
Earn 10 points per dollar spent on regular purchases both online and in-store, redeemable for vouchers, merchandise, or perks from partner brands; cashback rewards from 1% up to 6% depending on tier; exclusive perks such as early access to sales, free shipping allowances monthly, extended return periods, birthday month bonus points, and welcome kits for upgraded members.
Exclusive Deals & Discounts
Customers can choose between different discount options like $5 off or percentage discounts during promotions.
Versatile Fashion Pieces
Offers modern workwear options such as asymmetrical hem shirts that blend style with office appropriateness.
Sale Items
Prices range from $15.45 to $34.95, with original prices often reduced by half or more.
Spring Sale 2024
Discounts up to 50% off, with prices starting at $14.95.
Under $25 Section
Includes items priced below $25, offering affordable options.
Special Promotions
Occasionally offers 70% off most items, with prices starting from $10+.